digital automation
Automates rule-based, computer-driven tasks to enhance efficiency and minimize human error. Digital automation eliminates repetitive manual work and ensuring seamless data flow between systems
Benefits of digital automation
Cost reduction
Automating repetitive tasks minimizes labor costs
Increases Speed
Processes run faster and more consistently
Eliminates Errors
Rule-based automation removes human mistakes.
24/7 Operation
Automated processes run continuously without breaks
Workforce utilization
Allocate more time for higher value taks
Better Data
Maintain clean, structured data, leading to more reliable insights
Core technologies used in digital automation
Digital Automation relies on three core computer-based technologies that often work together
01. Robotic Process automation (RPA)
automating human actions
- RPA software mimics human actions (e.g., clicking, typing, navigating applications)
- Used when systems need to interact through a user interface or when systems cannot communicate directly
- Works well for structured processes and legacy applications
Use cases
Data Entry
Automating data entry between two non-integrated software systems
Transferring email attachments to a company database
Mimicking
Mimicking human actions (e.g. log into a system, copy and paste, etc.)
02. Application Programming Interface (API)
System-to-System Communication
- Integrated tool for direct communication between different software systems
- Automates data exchange and synchronization in real-time
- Eliminates the need for human interaction when transferring data
Use cases
ERP
Automatically updating an ERP system when a customer places an order
CRM
Ensure CRM, marketing, and support platforms automatically update new customer data
Synicing
Sync stock levels across multiple sales channels
03.Optical Character Recognition (OCR)
Converting Documents into usable Data
- Extracts text from scanned documents, images, PDFs turning it into usable data
- Converts printed or handwritten text into machine-readable structured data
- Used when information is not natively digital
Use cases
Invoice
Extracting invoice details from PDFs or scanned paper invoices
Contract
Digitizing contract data
Notes
Reading handwritten notes and storing them in a digital database.
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